Welcome! free shipping and cod (minimum order ₱249) within metro manila ❤
Welcome! free shipping and cod (minimum order ₱249) within metro manila ❤

Got Questions?

We're here to answer them!

SHIPPING

Do you offer cash on delivery (COD) service?
COD available within Metro Manila only (in the meantime)


How much is the shipping fee?
Free :) (within Metro Manila only)

How long does it take to ship my order?
We ship within 1-3 business days. If your order is urgent, please send us a message so we can assist you.

When will I receive my order?
Metro Manila: 1-3 business days; Province: 5-7 business days via JRS

Do you ship worldwide?
No, our shipment is within the Philippines only.


RETURNS

When you’re unhappy with your purchase, we’re unhappy, too. Give us the opportunity to make this part of the process easy and painless!

 

What is your return policy?
Instead of returning items, you can contact us for a full refund. Why? Every return has a carbon footprint and we're trying to minimize our impact where we can. Just tell us what went wrong, send along a pic, and we'll give you your money back. 

Can I return an item if I don't like it?
You may, within 7days of your purchase and as long as it is unused, however we will not be able to shoulder the return shipping charges. If there is an issue with your order (i.e, doesn't stick to the wall) let us know and we'll give you your money back instead. As long as the return reason is reasonable, we'll be happy to give you refund. Please note, requesting refund because the stickers are "too small' is not acceptable. Sizes are posted on the description and we are happy to send actual pictures as necessary. 

What happens if I receive the wrong product?
If you received an incorrect sticker, please let us know immediately and we'll send you the correct one. You can keep the incorrect design as our way of apologizing for our mistake. 


How do I change or cancel an order?
Changes and cancellations must be made within 24 hours of order placement. If you must change/cancel an order then text us at 09999930735 or email us at info@happywall.ph.

PRODUCT LIABILITY

Product Liability
Our vinyl wall decals stick to most smooth and flat surfaces including painted drywall, glass, and mirror. We cannot guarantee that our decals will stick to surfaces that are highly textured or painted with certain water based (porous) paints and/or flat matte finishes. User discretion is advised.

What are your wall decals made of?
All of our decals are cut from premium quality, rich tone, matte finish, removable vinyl. All our products are guaranteed interior safe and removable.

Will the wall decal stick to my wall?
Yes! All vinyl wall designs stick to any non-porous paint, metal, glass, ceramic, tile, plastic and wood. If your surface is smooth and non-greasy, then our wall stickers will stick. It will not stick to brick, stone, unfinished wood, or any rough-textured porous surface.

But I have textured walls...?
Like these? Nah, not a good idea.

Textured wall textured wall  Textured wall

Is it easy to remove?
Yes! All our vinyl wall art is guaranteed to remove safe and clean for up to 3 years.

Can I reuse your wall decals?
Vinyl decals like polka dots, thick lettering, stars and other solid pieces are still quite easy to reuse. A good way of knowing if it can be reused is to check if it is still sticky enough to attach to the other part of your wall.

 

OTHERS

Do you customize?
We do not customize wall stickers. Sorry. 

Are you open to resellers?
No, sorry. 


MORE QUESTIONS?

Contact us via:
Viber/Text:0999-993-0735 
Email: info@happywall.ph