We're here to answer them!
DO YOU OFFER CASH ON DELIVERY (COD)?
Yes! You can absolutely pay us upon delivery. Available within Metro Manila only
HOW MUCH DOES SHIPPING COST?
For clients residing within Metro Manila: P100
For clients outside Metro Manila, P200 via JRS.
HOW LONG DOES IT TAKE TO SHIP MY ORDER?
We strive to ship within the same day the order was placed following the 12 noon cut off. Orders confirmed after cut off will be shipped the following day. You will receive an email with tracking link when it ships.
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
In an ideal world, items shipped within Metro Manila are delivered the next business day while provincial delivery takes about 2-4 days. Sometimes, delays can happen during holidays, bad weather days, and other unforeseen circumstances, etc but we promise to follow up with the courier until you confirm that delivery has been made. We can do same delivery too as long as you are within Metro Manila.
DO YOU SHIP WORLDWIDE?
Our shipment is within the Philippines only.
WHAT IS YOUR RETURN POLICY?
When you’re unhappy with your purchase, we’re unhappy, too. Give us the opportunity to make this part of the process easy and painless!
7 Day "No-Hassle" Return Policy
Only items that have been purchased directly from www.happywall.ph can be returned to us.
Please ensure that the item you're returning is in new and unused condition.
If your item(s) arrived damaged/defective or incorrect please give us a call and we will work to resolve the problem as quickly as possible.
HOW DO I CHANGE OR CANCEL AN ORDER?
Changes and cancellations must be made within 12 hours of order placement. If you must change/cancel an order then text us at 09999930735 or email us at firstname.lastname@example.org.
Our vinyl wall decals stick to most smooth and flat surfaces including painted drywall, glass, and mirror. We cannot guarantee that our decals will stick to surfaces that are highly textured or painted with certain water based (porous) paints and/or flat matte finishes. User discretion is advised.
WHAT ARE YOUR DECALS MADE OF?
All of our decals are cut from premium quality, rich tone, matte finish, removable Vinyl. All our products are guaranteed interior safe and removable.
WILL THE WALL DECAL STICK TO MY WALL?
Yes! All vinyl wall designs stick to any non-porous paint, metal, glass, ceramic, tile, plastic and wood. If your surface is smooth and non-greasy then our wall stickers will stick. However, will not stick to brick, stone, unfinished wood, or any rough-textured porous surface.
BUT I HAVE TEXTURED WALLS?
Like these? Nah, not a good idea.
CAN I REMOVE THE WALL DECALS?
Yes! All our vinyl wall art is guaranteed to remove safe and clean for up to 3 years.
CAN I REUSE THE WALL DECAL?
Vinyl decals like polka dots, thick lettering, stars and other solid pieces are still quite easy to reuse. A good way of knowing if it can be reused is to check if it is still sticky enough to attach to the other part of your wall.
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